Supplier Terms and Conditions Handbook
Document Number: STC-001
Revision: 1.1
Effective Date: 9/30/2025

This handbook defines the minimum requirements for suppliers providing products or services to Castmen Electronics LLC. These terms and conditions flow down AS9100D requirements, regulatory obligations, and customer-specific requirements. Suppliers must comply with these requirements when accepting purchase orders.

Acceptance of Purchase Orders

• Acceptance of a Castmen Electronics purchase order constitutes acceptance of these terms and conditions.
   

Quality Management System

• Suppliers shall maintain a quality management system compliant with AS9100, ISO 9001, or equivalent.
   
• If not certified, suppliers must demonstrate effective quality controls subject to Castmen Electronics approval.
   

Right of Access

• Castmen Electronics, its customers, and regulatory authorities reserve the right of access to supplier facilities and applicable records related to products, processes, and services provided.
   

Conformance to Requirements

• Suppliers shall ensure that products and services conform to all drawings, specifications, and purchase order requirements.
   

Documentation and Certifications

• Certificates of Conformance (C of C) are required with each shipment, referencing purchase order number, part number, revision level, and applicable specifications.
   
• Special processes (plating, heat treatment, soldering, etc.) must be performed by approved sources and documented accordingly.
   

Calibration

• Calibration services must conform to ISO 17025 or equivalent, with traceability to NIST or other recognized standards.
   

Counterfeit Parts Prevention

• Suppliers shall prevent the delivery of counterfeit or suspect counterfeit parts. Processes for authenticity verification and obsolescence management are required.
   

Flow-Down Requirements

• Suppliers shall flow down all applicable requirements (including customer, statutory, and regulatory) to their sub-tier suppliers.
   

Change Notification

• Suppliers shall notify Castmen Electronics of any changes in product, process, suppliers, or manufacturing location that may affect quality, and obtain written approval prior to implementation.
   

On-Time Delivery

• Suppliers shall deliver products and services on the date specified on the purchase order. Any anticipated delays must be reported immediately.
   

Nonconforming Product

• Suppliers must notify Castmen Electronics immediately of any nonconforming product.
   
• Nonconforming product may not be shipped without written approval from Castmen Electronics.
   

Corrective Action

• When requested, suppliers must provide timely corrective action responses using structured problem-solving methods (e.g., 8D, 5 Whys).
   

Retention

• All quality records (e.g., inspection reports, test results, C of C, special process records) shall be retained for a minimum of 10 years, unless otherwise specified by Castmen Electronics or its customers.
   

Disposition

• After retention, records shall not be destroyed without prior written approval from Castmen Electronics.
   

Ethical Behavior

• Suppliers shall conduct business ethically and in compliance with all applicable laws and regulations.
   
• Employees must be aware of their contribution to product conformity, product safety, and the importance of ethical behavior.
   

Awareness and Competence

• Suppliers shall ensure their employees are trained and aware of:
   
  • Their contribution to product quality and safety
     
  • The importance of ethical conduct
     
  • The risks of counterfeit parts
     

Conflict Minerals and Human Trafficking

• Suppliers shall ensure that products supplied to Castmen Electronics do not contain conflict minerals (tin, tantalum, tungsten, and gold) sourced from regions that finance armed conflict or human rights abuses.
   
• Suppliers must maintain due diligence processes consistent with the OECD Due Diligence Guidance for Responsible Supply Chains or equivalent.
   
• Suppliers shall not engage in, support, or tolerate human trafficking, slavery, or forced/child labor in their supply chains.
   
• Upon request, suppliers shall provide evidence of compliance and corrective action if risks are identified.
   

Special Requirements

• Suppliers must comply with all additional requirements imposed by Castmen Electronics customers when flowed down via purchase order.
   

Export Control

• Suppliers must comply with all applicable export control regulations (e.g., ITAR, EAR).
   

• Castmen Electronics reserves the right to perform audits or source inspections at the supplier’s facility, with reasonable notice.
   

• Castmen Electronics may revise these Supplier Terms and Conditions at any time. The current version will be provided with purchase orders or made available online.
   
• Suppliers are responsible for ensuring compliance with the latest revision.